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Support, help and answers for PIE and HRM customers.

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Frequently asked questions.

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PIE · POS, Inventory & E-Commerce

What is Click Spikes PIE?

PIE is a modular solution for store owners and small businesses, providing integrated or standalone POS (Point of Sale), Inventory Management and E-Commerce.

How does PIE benefit small businesses?

It puts sales, inventory and your online presence in one integrated platform, so you can streamline processes, improve efficiency and focus on growth without juggling multiple systems.

How do I get started?

Click Register, enter your information and submit. Then choose your plan, set up your business and you're ready to go.

Can I use the services separately?

Yes. Use only POS, only inventory management or only an online store — or combine them for a complete business management solution.

Is PIE suitable for businesses of all sizes?

PIE is designed with small businesses in mind, but its modular approach scales as you grow, so you can choose the services that fit.

What kind of support does PIE offer?

Our team helps with setup, troubleshooting and any questions, and we provide tutorials and FAQs to help you get the most out of the platform.

HRM · HR & Payroll

What is Click Spikes HRM and how does it benefit my organization?

A cloud-based HR management solution that streamlines recruitment, onboarding, employee management, payroll and performance evaluations. It automates routine tasks, reduces manual errors and provides analytics so you can focus on strategic HR work.

How does it integrate with other tools we use?

Through our API, HRM integrates with accounting software, productivity suites and other third-party applications — so data flows between systems without duplicate entry.

How does the pricing model work?

Pricing is transparent and scalable, based on the number of users, employees and features you need. There are no hidden fees — see the plans or contact our sales team.

Is my data secure?

Yes. We use state-of-the-art encryption, secure data centers and regular security audits, and comply with GDPR and other major regulations. Every organization's database is kept separate — your company data lives in a dedicated database that belongs only to you.

What kind of support can I expect?

Support by email, phone, live chat and an extensive knowledge base, plus training sessions and resources to help you get the most out of the platform.

How does onboarding work?

After you sign up, our onboarding specialists guide you step by step. Import existing employee data, set up your organizational structure and customize policies — with training for your HR team and employees.